Shipping and Return

Our products 100%, and work with the best manufacturers in Turkey to produce the highest quality textiles  

If you are not completely satisfied with your purchase, we will gladly offer you refund of the merchandise price within 14 days of receipt of the product.

Please note that return shipping charges are non-refundable, unless the item received is incorrect or damaged. In that case, please contact our Customer Service  to assist you info@tranquilusa.com.  

 (Note: Please be aware that most Tranquil Towels items are hand-loomed, meaning occasional variances in color-way may occur, along with other loom inconsistencies. This is normal and to be expected with the nature of hand-made, loomed products.) 

Tranquil Towel Retail Return Policy:

  • items returned unused/ unwashed within 14 days, eligible for refund.
  • Please note that return shipping charges are non-refundable.
  • To return an item for any reason, please send the unused items with the packing slip.